DMSI Analytics Pro — Full Feature List

Business intelligence metrics for your DMSI DDLS and WooCommerce store. Revenue tracking, churn analytics, customer intelligence, license insights, custom reports, and scheduled exports.

Revenue Metrics

All revenue metrics are calculated automatically from your live WooCommerce and DMSI DDLS data. No manual data entry required.

  • MRR (Monthly Recurring Revenue) — Calculated from active subscriptions, updated nightly or hourly on high-volume stores
  • ARR (Annual Recurring Revenue) — MRR × 12 projection, displayed alongside MRR on the main dashboard
  • Average Revenue Per User (ARPU) — MRR divided by active paying customers
  • New MRR — Revenue added from new customers acquired in the current period
  • Expansion MRR — Revenue gained from existing customers upgrading or adding products
  • Contraction MRR — Revenue lost from existing customers downgrading to lower tiers
  • Trend charts — Configurable date range charts for all revenue metrics with period-over-period comparison

Churn and Retention

Understanding why customers leave — and who is at risk — is essential for a sustainable subscription business.

  • Monthly churn rate — Subscriptions cancelled as a percentage of active subscriptions each month
  • Revenue churn rate — MRR lost to cancellations as a percentage of total MRR
  • Cohort retention analysis — Month-by-month retention rates for customers acquired in each cohort
  • Churn prediction indicators — Customers showing at-risk signals flagged in a dedicated alert list
  • Churn reason breakdown — When Subscriptions Pro is active, cancellation survey data shows churn reason distribution

Customer Intelligence

Know who your most valuable customers are, who is at risk, and what their full purchase and engagement history looks like.

  • Customer Lifetime Value (CLV) — Calculated per customer and aggregated by segment
  • Segments — Slice CLV and behaviour data by product, license tier, or acquisition period
  • High-value customer list — Ranked list of customers by CLV with purchase history and license count
  • At-risk customer alerts — Configurable engagement signals define what at-risk means for your business
  • Customer health score — Composite score based on activation rate, support history, and renewal record

License Analytics

DMSI DDLS manages your license keys — Analytics Pro turns that license data into actionable intelligence.

  • License activation rates — Percentage of purchased licenses activated within 7, 14, and 30 days
  • Deactivation trends — Unusually high deactivation rates detected and surfaced as churn indicators
  • Upgrade/downgrade tracking — Customers moving between license tiers tracked over time
  • Expiring license dashboard — Licenses expiring in next 7, 14, or 30 days for proactive renewal outreach
  • Multi-site vs single-site distribution — Breakdown of how customers use their licenses across site types

Custom Report Builder

Build the exact report you need, save it for reuse, and share it with team members — all without leaving WordPress.

  • Metric selection — Choose from 30+ data points including revenue, churn, customer, and license metrics
  • Date range picker — Last 7/30/90 days, custom range, or year-over-year comparison mode
  • Filters — Filter data by product, license tier, customer tag, or activation status
  • Group by — Aggregate data by day, week, month, or quarter
  • Saved reports — Name and save any custom report configuration for one-click reuse
  • Shareable report URLs — Generate read-only links to share with team members or business partners

Export and Scheduled Reports

Get your data out of WordPress and into the hands of the people who need it — automatically.

  • CSV export — Export any report as a comma-separated file for Google Sheets, Excel, or any analytics tool
  • Excel export (.xlsx) — Export formatted Excel files directly from any report view
  • Scheduled email reports — Configure weekly or monthly digest emails delivered automatically
  • Report content — Scheduled reports include MRR, churn rate, new customers, expiring licenses, and top products
  • Multiple recipients — Each scheduled report can have its own recipient list
  • Unsubscribe link — Each report email includes a one-click unsubscribe

Analytics Pro is available individually or as part of the All Access Bundle — all 8 extensions for €449/yr.