Automate payment collection with configurable schedules and intelligent retry logic.

• Configurable renewal schedules — Daily, weekly, or custom intervals to match your billing cycle
• Exponential backoff retry — Automatic payment retry at 1 day, 3 days, 7 days (fully configurable intervals)
• Retry audit log — Every retry attempt logged per subscription for complete auditing trail
• Manual retry trigger — Admin can manually retry payment for individual subscriptions from the dashboard
• Gateway integration — Works with Stripe, PayPal, and all WooCommerce-compatible payment gateways

Let customers pause their subscriptions without cancelling — retain them through temporary breaks.

• Customer self-service — Customers pause their own subscription from the DMSI DDLS portal
• Maximum pause duration — Configurable limit (e.g., 30 days, 60 days) to prevent indefinite pauses
• Billing shift — Billing pauses during the pause period; renewal date shifts accordingly
• License access control — Configurable per product: keep license active during pause or suspend it
• Admin override — Admins can pause or resume subscriptions on behalf of any customer

Give customers time to resolve payment issues before losing access — reduce involuntary churn.

• Configurable grace period — Set days before license suspension after payment failure (e.g., 7 days)
• Full access retained — Customers keep full access during the grace period while payment is retried
• Automatic suspension — After grace period expires, license suspends until payment succeeds
• Per-product configuration — Set different grace periods per product or subscription tier
• Admin override — Extend the grace period manually for specific customers