Common Background Job Tasks #
Frequent tasks for managing background jobs.
Task 1: Manually Run a Job #
Goal: Trigger job immediately instead of waiting.
Steps:
- Go to DDLS > Background Jobs
- Find the job
- Click “Run Now”
- Job executes immediately
- Refresh to see results
When to use:
- Testing configuration changes
- Customer reports issue a job should fix
- After bulk changes need immediate processing
Task 2: Investigate Failed Job #
Goal: Find out why a job is failing.
Steps:
- Go to DDLS > Background Jobs
- Note jobs showing “Not Scheduled”
- Click “View Action Scheduler”
- Filter by Group: “dmsilm”
- Look for failed actions
- Click to see error details
Common solutions:
| Error | Solution |
|---|---|
| Database timeout | Contact hosting support |
| Memory limit | Increase PHP memory limit |
| Email failed | Check email configuration |
Task 3: Pause All Jobs #
Goal: Temporarily stop all automated processing.
Steps:
- Go to DDLS > Background Jobs
- Click “Pause All Jobs”
- All jobs stop processing
When to use:
- Major database maintenance
- Investigating issues
- Testing changes
Remember: Click “Resume Jobs” when done!
Task 4: Check Job History #
Goal: See what jobs ran and their results.
Steps:
- Go to DDLS > Background Jobs
- Click “View Action Scheduler”
- See history of all executed jobs
- Filter by status (Complete, Failed, Pending)
