Email Logs Guide #

A searchable history of every email sent by DMSI DDLS.

How to Access #

Navigate to DDLS > Email > Logs using the admin shell, or go to DDLS > Settings > Email and look for the Email Logs section.

What the Logs Show #

Each row in the email log represents one sent email:

Email ID Column (v1.2.0) #

Every email sent by DMSI DDLS is assigned a unique identifier (UID). The Email ID column displays this UID for each log entry.

Why Email ID matters:

• The same UID is injected as the X-DMSI-UID mail header in the actual email
• Your mail server or hosting provider logs will include this header value
• You can cross-reference server delivery logs against DMSI DDLS records to diagnose delivery issues precisely

Clicking the Email ID opens a per-email detail view that shows:

• All metadata (date, recipient, subject, status)
• Full email headers
• Complete email body content

This is useful when a customer reports they received a malformed email – you can view exactly what was sent.

Search by Email ID #

Above the log table there is a search field for filtering by Email ID. Paste a UID (for example, one you retrieved from a server log) to locate the exact email record in the database.

Other Filters #

The log table supports standard list table filters:

• Filter by date range
• Filter by status (sent, failed)
• Filter by recipient email address

Use the Reset button to clear all active filters and return to the full log view.

CSV Export #

Click “Export CSV” to download all current log entries as a comma-separated values file. The export respects any active filters, so you can export a filtered subset if needed.

Common uses for the CSV export:

• Archive email history externally
• Import into a spreadsheet for analysis
• Share delivery records with a customer for dispute resolution

Common Scenarios #

Customer says they did not receive an email:

Diagnosing a delivery problem with your mail host:

Related Topics #

• [Email Settings](#)
• [Settings Overview](#)
• [Troubleshooting](#)