Using Bulk Actions

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Using Bulk Actions

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Using Bulk Actions #

Bulk actions let you perform the same operation on multiple licenses simultaneously.

Available Bulk Actions #

  • Activate – Change status to Active
  • Suspend – Change status to Suspended
  • Cancel – Change status to Cancelled (PERMANENT)
  • Delete – Permanently remove from database (PERMANENT)

    • How to Use Bulk Actions #

    Step 1: Select Licenses #

    Click checkboxes next to licenses you want to modify.

    Quick Selection:

    • Click checkbox in table header to select all visible licenses on current page

    Step 2: Choose Action #

    Click “Bulk actions” dropdown at top left, select action.

    Step 3: Apply #

    Click blue [Apply] button next to dropdown.

    Step 4: Confirm #

    A confirmation modal appears:

    • Shows number of licenses affected
    • Shows action being performed
    • Asks “Are you sure?”

    Review carefully, then click [Confirm] or [Cancel].

    Step 5: Result #

    Success message: “Successfully updated 15 licenses.”

    Changes apply immediately. Table refreshes showing new statuses.

    Common Bulk Action Scenarios #

    Example 1: Mass Suspension for Fraud #

    You detected fraud – 50 licenses purchased with stolen credit cards.

  • Note date range: Oct 15-17, 2025
  • Go to DDLS > Licenses
  • Created filter > Custom Range > Oct 15-17
  • Click [Apply]
  • Review filtered licenses
  • Click checkbox in header (selects all 50)
  • Bulk Actions > Suspend
  • Click [Apply]
  • Confirm: “Suspend 50 licenses?”
  • Done – all 50 suspended

    • Example 2: Cleaning Up Test Licenses #

    You have 200 test licenses from development.

  • Search for “test” (if named “Test Customer”)
  • OR filter by Product: “Test Product”
  • Review results
  • Select first page of test licenses
  • Bulk Actions > Delete
  • Apply and confirm
  • Repeat for remaining pages

    • Warning: Deletion is permanent. Back up database first.

    Example 3: Reactivating After Payment #

    25 licenses suspended for unpaid renewals. Customers paid their renewal orders.

  • Status filter: Suspended
  • Review list
  • Select licenses with resolved payment
  • Bulk Actions > Activate
  • Apply and confirm
  • Success! All back to Active

    • Safety Guidelines #

    CRITICAL WARNINGS #

    Bulk Delete is Permanent:

    • No undo, no recycle bin
    • Completely removes from database
    • Customer portal access lost
    • ONLY use for test data

    Bulk Cancel is Permanent:

    • Cannot be reactivated
    • Only way to “undo” is creating new licenses
    • Use for confirmed fraud only

    Safe Bulk Actions #

    Activate: Can be undone with Suspend
    Suspend: Can be undone with Activate

    Best Practices #

    1. Filter First #

    Use filters to narrow selection before bulk operations.

    2. Double-Check Selection #

    Review licenses you’ve selected. Verify customers, products, dates.

    3. Start Small #

    Test on 2-3 licenses first. Verify result. Then do the rest.

    4. Document Bulk Changes #

    Keep a log:

    • Date: Dec 1, 2025
    • Action: Suspended 50 licenses
    • Reason: Fraud investigation
    • Outcome: All suspended pending investigation

    5. Export Before Delete #

    Before bulk deleting, export to CSV for backup reference.

    6. Communicate with Customers #

    If bulk suspending/cancelling legitimate customers, notify them first or immediately after.

    Related Topics #

    • [Suspending a License](#)
    • [Cancelling a License](#)
    • [Filtering and Searching Licenses](#)

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