Common Product Configuration Tasks #

Frequent tasks and how to accomplish them.

Task 1: Changing Activation Limit for New Customers #

Scenario: Increasing activation limit from 5 to 10 for all new purchases.

Solution:

Result: New purchases get 10 activations. Existing licenses unchanged.

Note: If your selected License Type already has a default of 10, you can also update the type under Settings > License Types instead of overriding on every product individually.

Task 2: Adding a Free Trial to Existing Product #

Scenario: Adding 14-day free trial to subscription product.

Solution:

Result: New customers get 14-day trial before first payment.

Task 3: Changing from Annual to Lifetime License #

Scenario: Converting product from annual subscription to lifetime license.

Solution:

Result: New purchases get lifetime license with renewable support.

Task 4: Switching License Type for a Product #

Scenario: Moving a product from your basic type to a premium type with higher defaults. (New in v1.2.0)

Solution:

Result: New purchases use the new type’s defaults (subject to any product-level overrides).

Task 5: Creating a “Support Only” Renewal Product #

Scenario: Customer has lifetime license but needs to renew support.

Solution:

– Enable licensing: NO (or create minimal license)

– Support Duration: 12 months

– Support Level: Match original product

Alternative: Use the built-in support renewal system in DMSI DDLS.

Task 6: Disabling New Sales While Keeping Product Active #

Scenario: Product discontinued but existing customers need support.

Solution:

Result: Product not visible in shop, but existing licenses and support remain active.

Related Topics #

• [Editing Existing Products](#)
• [The Licensing Tab](#)
• [Best Practices](#)
• [License Types](#) (Part 13)