Best Practices Summary #
Quick reference for best practices.
License Management #
| Tier | Activation Limit |
|---|---|
| Personal/Blogger | 1-3 sites |
| Professional | 5-10 sites |
| Agency/Developer | 25-100 sites |
| Enterprise | Unlimited |
Customer Service #
| Issue Type | Response Time |
|---|---|
| Simple questions | 4-8 hours |
| Technical issues | 24 hours |
| Payment issues | 4 hours |
| Critical bugs | Same day |
Security #
- Rotate API keys every 6-12 months
- Watch for licenses activated on 10+ domains
- Enable debug mode only when needed
- Clean old logs regularly (GDPR)
Pricing Strategy #
| Plan Type | Pricing Tip |
|---|---|
| Annual vs Monthly | 20-30% annual discount |
| Lifetime | 3-5x annual price |
| Support renewal | 30-50% of license price |
Renewal Strategy #
- Send reminders: 30, 14, 7 days before expiration
- Admin notified when renewal due
- Create renewal order and send payment link