Processing Renewals #

How to process subscription renewals in the core plugin.

How Renewals Work #

DMSI DDLS core detects when subscriptions are due for renewal and notifies you. You then create a renewal order for the customer to pay.

Renewal Flow #

1. Detection: Background job finds subscriptions due for renewal
2. Notification: Admin receives email notification
3. Action: Admin creates renewal order in WooCommerce
4. Payment: Customer pays via checkout or payment link
5. Extension: License automatically extended when order is paid

Creating a Renewal Order #

1. Go to DDLS > Subscriptions
2. Find the subscription due for renewal
3. Click “Create Renewal Order”
4. Copy the payment URL
5. Send to customer via email

When Customer Pays #

When the renewal order is paid:

• Subscription status updates to “Active”
• Next renewal date set to +1 billing period
• License expiration extended automatically
• Confirmation email sent to customer

Renewal Reminders #

DMSI DDLS automatically sends renewal reminders:

• 30 days before: “Your subscription renews soon”
• 7 days before: “Renewal coming up in 7 days”
• On due date: Admin notified to process renewal