The Subscriptions Screen #
The Subscriptions screen shows all active and past subscriptions for all customers.
Getting There #
Go to DDLS > Subscriptions in your WordPress admin menu.
Columns Displayed #
| Column | Description |
|---|---|
| Subscription | Subscription ID and customer info |
| Product | Which product they’re subscribed to |
| Status | Current status (color-coded badge) |
| Billing | Amount, cycle, and next date |
| Payment | Payment method on file |
| Created | When subscription started |
| Actions | Quick actions menu |
Status Filters #
At the top of the screen, tabs filter by status:
| Tab | Shows |
|---|---|
| All | All subscriptions regardless of status |
| Pending | Orders awaiting confirmation |
| Active | Currently active and billing |
| Trial | In trial period |
| Past Due | Renewal date passed, awaiting payment |
| Cancelled | Ended subscriptions |
| Expired | Naturally ended subscriptions |
What You Can Do #
- Search – Find subscriptions by customer name, email, or ID
- Filter by Status – Use tabs to view specific statuses
- View Details – Click subscription ID for full details
- Quick Actions – Use menu for common tasks
- Bulk Actions – Select multiple for batch operations
What You Cannot Do #
- Create subscriptions manually (created automatically on purchase)
- Change subscription amount (requires customer consent)
- Delete subscriptions (archive only – audit trail required)