REST API #
Base: /wp-json/dmsilm/v1/support/. Requires support_agent capability.
Tickets #
GET /tickets, POST /tickets, GET /tickets/{id}, PATCH /tickets/{id}, DELETE /tickets/{id}
Replies #
POST /replies, PATCH /replies/{id}, DELETE /replies/{id}
Knowledge Base #
GET /kb (search, category, per_page, page)
Metrics #
GET /metrics
