Deliveries Stopped — License Invalid #

If the plugin license expires or validation fails for more than 3 days, webhook deliveries stop. The plugin enters a grace period automatically on first validation failure.

Check License Status #

1. Go to DDLS > Licenses
2. Find DMSI Webhooks in the extensions list
3. Check the status column

Grace Period Details #

• Grace period starts automatically on first failed validation
• Duration: exactly 3 days
• Deliveries continue during grace period
• After 3 days: new deliveries stop (existing logs remain accessible)
• Restore a valid license to immediately resume deliveries

REST API Returns 403 #

The DMSI Webhooks REST API requires:

1. A valid license (returns 403 if invalid)
2. The manage_dmsi_webhooks capability (returns 403 if missing)

Check both conditions if REST API calls return 403.

Admin Pages Not Visible #

If the Webhooks submenu is not visible under DDLS:

1. Verify the current user has the manage_dmsi_webhooks capability
2. Verify the DMSI Webhooks plugin is active
3. Verify DMSI DDLS Core is active

The manage_dmsi_webhooks capability is granted to administrators on activation. If using a custom role, the capability must be granted manually. See Admin Area Overview.

REST API Rate Limiting (429) #

The DMSI Webhooks REST API has a rate limit of 60 requests per minute per user. If your integration receives 429 Too Many Requests:

1. Reduce the frequency of API calls
2. Implement request backoff on 429 responses
3. Check DDLS > Webhooks > Settings for the current rate limit setting

Related Topics #

• License Key
• Admin Area Overview
• Troubleshooting Overview