This guide is for people who have received a team invitation email and want to join a team.

Customer-Side Feature – For Invitees

You Received an Invitation Email #

The email contains:

• A message from the team admin who invited you
• A button or link labeled something like Join the Team or Accept Invitation
• A note that the link expires after 7 days

Clicking the Link #

When you click the invitation link, you are taken to the store’s website.

If you already have an account #

If you already have an account on the website, you will be prompted to log in (if not already). After logging in, the invitation is automatically accepted and you are added to the team.

If you do not have an account #

You will be prompted to create an account. Fill in your details and complete registration. After registration, the invitation is automatically accepted.

After Accepting #

• You are now a member of the team and your seat is officially allocated.
• You can log into the store’s website and navigate to the customer portal.
• You will see the My Team, Invite Member (if you are a Team Admin), and Usage Report pages.
• Your license access is now active.

Invitation Link Expired #

If you click the link after 7 days, you will see an error message saying the invitation has expired. Contact the team admin who invited you and ask them to resend the invitation.

Already a Member #

If you click an invitation link but you are already a member of this team, you will see a message indicating you are already on the team. No action is needed.