Team Admins can remove members from the team at any time.

Customer-Side Feature

Steps #

• (‘ol’, ‘Go to My Team in your portal.’)

• (‘ol’, ‘Find the member you want to remove.’)

• (‘ol’, ‘Click Remove next to their name.’)

• (‘ol’, ‘Confirm the action.’)

What Happens #

• The member is immediately removed from the team.
• Their seat is deallocated – the seats_allocated count is decremented.
• The freed seat is immediately available for a new member.
• The removed member receives an email notification that they have been removed from the team.
• Their license access ends immediately.

The Last Admin Rule #

You cannot remove the last Team Admin. At least one admin must always remain on the team to prevent everyone from being locked out.

If you need to remove the only admin, first promote another member to Team Admin, then remove the original admin.

Removed Members and WordPress Accounts #

Removing someone from your team does not delete their account on the website. It only removes their membership in your team license. They may still have other licenses or products on their account.