Customer View of Assets #
Customers can view their registered assets through the DMSI customer portal without needing access to the WordPress admin.
Accessing the Assets Portal Page #
The customer assets page is located at:
/customer-portal/services/assets/
Customers must be logged in to their WordPress account to view this page. The page displays only the assets associated with their account.
What Customers See #
The customer portal assets view shows:
| Column | Description |
|---|---|
| Asset Name | Display name of the asset |
| Type | Domain, SSL, hosting, or custom |
| Expiration Date | When the asset expires |
| Auto Renew | Whether auto-renewal is configured |
Customers can read their asset records but cannot add, edit, or delete assets. All asset management is handled by administrators and staff in the admin panel.
Portal Navigation #
The customer portal Services Hub (/customer-portal/services/) provides links to the assets page alongside links to contracts, requests, and the submit request form. Customers can navigate between all service-related portal pages from the hub.
Encouraging Portal Use #
Giving customers access to their asset list reduces support inquiries about renewal dates. When a customer receives an expiration reminder email, linking them to the portal assets page allows them to verify their asset status without contacting support.