Seat tiers let you offer different seat counts at different price points within a single product. Customers select their tier at checkout.
Customer-Side Feature
What is a Seat Tier? #
A seat tier is a combination of:
- Seat count – How many people can be on the team (0 = unlimited)
- Price modifier – How this tier affects the product price
- Label – What the customer sees at checkout
Adding a Tier #
In the Team License tab of the product editor:
- (‘ol’, ‘Click Add Tier.’)
- (‘ol’, ‘Enter the Number of Seats (enter 0 for unlimited).’)
- (‘ol’, ‘Enter a Label that will display at checkout (e.g., “5 Seats”, “Team – Up to 10 Users”, “Enterprise – Unlimited”).’)
- (‘ol’, ‘Enter the Price for this tier.’)
- (‘ol’, ‘Repeat for each tier you want to offer.’)
Example Tier Configuration #
| Seats | Label | Price |
|---|---|---|
| 3 | Starter Team | $49/month |
| 10 | Business Team | $99/month |
| 25 | Agency | $179/month |
| 0 | Enterprise (Unlimited) | $299/month |
At Checkout #
When a customer adds the product to their cart, they see a set of radio buttons (one per tier) on the checkout page. They select their preferred tier before completing the purchase.
The selected tier’s seat count is stored in the order item metadata and used when the license is created after payment.
Changing Tiers After Purchase #
Customers can upgrade their seat tier after purchase through the seat upgrade flow. See Upgrading Seat Tiers for details.