The auto-resume system ensures that paused subscriptions automatically return to active billing on the scheduled resume date without any customer or admin action required.

📌 What This Extension Adds: The auto-resume cron job, billing date adjustment logic, and resume notification email are all provided by Subscriptions Pro. Core DDLS has no concept of a paused state or auto-resume.

How Auto-Resume Works #

When a pause is initiated, the plugin:

1. Records the pause in wp_dmsilm_sp_pause_log with pause_start, pause_end, and subscription_id.
2. Schedules a single-run WordPress cron event (dmsilm_sp_auto_resume_{subscription_id}) for the pause end date.

When the cron event fires:

1. The subscription status is changed from paused to active.
2. The next renewal date is recalculated: the original next renewal date is shifted forward by the number of days paused.
3. A resumption confirmation email (pause-resumed.php) is sent to the customer.
4. The pause log record is updated with resumed_at timestamp.
5. An order note is added to the subscription record.

Billing Date Adjustment #

The billing date shift is calculated precisely: if a subscription was due to renew on March 15 and was paused for 30 days starting March 1, the new renewal date is April 14 (March 15 + 30 days).

This ensures customers are not billed during the pause period and that their billing cycle resumes on the correct cadence.

What Happens if Cron Misses #

WordPress cron is triggered by site traffic. If the site has no visitors on the scheduled resume date, the event may fire late on the next page load. For mission-critical accuracy, consider using a server-level cron job (wp-cron via system cron) to ensure reliable execution.

Admin View #

The pending auto-resume date is visible in the Subscription Pro Status Metabox under the Paused state panel. Admins can also trigger an early resume from that metabox.

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## Next Steps

• Payment Retries Overview — Understand how failed payment recovery works.
• Win-Back Campaigns Overview — Configure campaigns for customers who cancel instead of pausing.
• Customer Portal Overview — Full reference for the customer-facing portal interface.